ZeidoronZeidoron

Frequently Asked Questions

See how our ordering process works: we answer questions about delivery times, return conditions, and quality assurance.

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Our customer care team responds to every inquiry within one business day.

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how to choose the right supplement for my needs
If you spend long hours sitting at work and want overall physical comfort, pumpkin seed extract provides natural plant nutrients. For daily muscle relaxation and energy, the magnesium citrate and zinc complex is the ideal choice. You can read the detailed description of each ingredient on the product page.
what materials are used for the capsules and jars
Our capsules are made exclusively from plant cellulose (HPMC) without gelatin or synthetic dyes. Each formula is packed in a dark amber pharmaceutical-grade glass jar with a metal cap and an inner safety seal.
when is the best time to take it
We recommend taking the capsules with a main meal, preferably in the morning or at lunchtime, accompanied by plenty of water. Taking them with food helps your body better absorb the fat-soluble botanical extracts.
how can I order and pay
You can complete your order directly through our online store. We accept cash on delivery when the courier arrives, as well as bank wire transfers to our IBAN account.
how does delivery work for buildings without an elevator
Our partner courier services deliver the package directly to your apartment door regardless of the floor. If you choose cash on delivery, you hand the exact amount in cash to the courier upon receipt.
what is the product return procedure
You have the right to return your purchase within 30 days of receiving the package. The product must be unused, in its original condition, and with the cap safety seal intact. Return shipping costs are paid by the customer unless an error occurred with the shipment.