Ζείδωρον Διατροφικά Προϊόντα Ι.Κ.Ε. ensures responsible and prompt dispatch of daily nutrition and men's care products exclusively within Greece. Every order is processed with care and discretion, arriving to the recipient in the exact condition it was produced.
| Service | Delivery time | Cost |
|---|---|---|
| ACS Courier | 1-3 business days | 3.50 € |
| Box Now | 1-2 business days | 2.00 € |
Transit time is calculated in business days from the moment the parcel departs. For locations outside central transport networks, 1-2 business days may be added.
If you submit your order before 13:30 on a business day, the parcel is dispatched the same day. If submitted later, on a weekend, or on a holiday, it leaves the next business day. Once you complete your purchase, you will automatically receive an email with your order number.
All formulations and dietary products are packed in sturdy, opaque boxes with shock-absorbing internal protective materials and tamper-evident outer tape. The containers feature a hermetic seal under the cap, protecting the natural ingredients from temperature and humidity fluctuations during transit.
Upon handing the parcel over to the courier company, an automated email and SMS are sent with the unique tracking number for ongoing tracking of the order.
What happens if your parcel remains stalled? If the tracking system shows no new updates for 5 business days, send your order number to [email protected]. We will immediately contact the courier service to investigate. Then, depending on your choice, we will either prepare a replacement shipment or issue a full refund within 10 business days of your request.
If damage to the external packaging is found upon delivery, refuse receipt or request an immediate note of the incident by the delivery courier. Contact [email protected] within forty-eight hours, providing clear photos for prompt and free parcel replacement.
Accepted payment methods are Bank transfer. For your protection, we will never ask for your online banking passwords or card details over the phone or via email.
Where do we ship? We deliver to specific countries, with shipping fees and estimated delivery times displayed clearly at checkout before payment. Any customs charges in the destination country are covered by the recipient.
We are here for questions: email [email protected] or call +30 577 468 414 during Mon-Fri 09:15 - 18:30, Sat 09:45 - 15:15, break 12:45 - 13:45. We respond to every inquiry within one business day.
Zeidoron