Privacy Policy

Ζείδωρον Διατροφικά Προϊόντα Ι.Κ.Ε., Μεταμορφώσεως 21, 551 32 Καλαμαριά, Ελλάδα. Privacy contact: [email protected].

Personal data processing is carried out in full compliance with the General Data Protection Regulation (GDPR) and the legislation of Greece. In the event of any conflict between our policy and the law, applicable legislation always prevails.

What data do we need? When you place an order, we retain only what is necessary for delivery: full name, recipient address, email, telephone number, and the ordered items. Credit card details are neither requested nor stored on this website. During your visit, the system records technical information, such as IP address, browser type, and visited pages, via the cookies described below.

• Order contact and delivery details (full name, full postal address, email address, phone number).
• Purchase, transaction, and billing history.
• Technical telemetry and connection data (IP address, operating system, browser type).
• Communication logs with customer support and service.

• To fulfill and deliver your orders, as well as to process returns.
• To resolve your inquiries and keep you continuously updated on the status of your order.
• To maintain website security and accurately understand how it is used.
• To send recommendations and updates, exclusively if you voluntarily subscribed, with an option to unsubscribe instantly in every message.

What are cookies? They are small data files stored in your browser. Essential cookies ensure that the cart and checkout operate correctly and cannot be disabled. Analytics cookies show us aggregate data on which pages are viewed most. Marketing cookies are activated only with your consent via the relevant preference panel. You can change your mind and revoke your consent at any time from

Who has access? Courier services receive only the delivery details. The payment processor receives the information required to complete the transaction. Hosting and analytics providers process information on our behalf under binding contracts. We never sell personal data.

The business operates exclusively in the Greek market and does not sell or lease consumer personal data to third parties, strictly complying with the provisions of European data protection legislation.

How long are records kept? Order details are stored for the period specified by tax regulations and are then deleted. Account information remains until you request its deletion. Website traffic data is retained for 14 months.

Under the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and Law 4624/2019, you retain the rights of access, rectification, erasure, restriction of processing, data portability, and objection, which may be exercised by sending a request to [email protected].

The online store does not collect, manage, or store bank card data, as transactions are conducted exclusively via free cash on delivery upon arrival or via direct bank transfer.

We are here for questions: email [email protected] or call +30 577 468 414 during Mon-Fri 09:15 - 18:30, Sat 09:45 - 15:15, break 12:45 - 13:45. We respond to every inquiry within one business day.